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These general conditions of sale apply to all orders in the site Plumet. The purchase through the site Plumet mean you accept these conditions.


All prices shown in Plumet site include VAT and all taxes. When the invoice is broken down the share of the tax base and tax as such, as well as transportation costs and any other item arising from the purchase.


The method of delivery / collection will be one of the following ways:

National Shipping. Home delivery by courier in a period of approximately 1 to 3 working days after order confirmation.

Pick up at store. Items purchased through this modality is reserved for 3 days.

Shipping Europe / America.You will be informed of deadlines for different local postal services.


Shipping costs depend on the shipping method chosen and the amount of the purchase. The criteria to be used in the calculation are:

Spain / Europe (U.E). . Purchase of 0-300 EUR EUR 9 for shipping. From 300 EUR Cart: 0 EUR.

Rest of Europe / America. 25 EUR for shipping for any purchase amount.


The forms of payment the customer has available are:

COD. Upon receipt of the goods at home.

Credit and debit cards. You can pay with most credit cards and debit cards accepted internationally through secure payment gateway PayPal.

PayPal account. Customers who have a personal account on PayPal will make a direct transfer from PayPal accounts.

Payment store. At the time of collection at the store in Valencia.


No Policy Issues. In Plumet know that returns one of the most sensitive time to decide. From the Customer Service department we have a maxim: strong>

Do not create problems, solve them.

Simply you put you in touch with us at the link "Contact Us" located at the main entrance of the site and you can count us what you pasa.Seguro to find a solution. And I will indicate the steps.

In general, we follow the following rules:

1 - We need pre-authorizes the return

2 - Within 15 days from receipt of the goods

3 - Goods returned have to be perfectly Enval and labeled as sent. In return authorization specifically tell you the address of the consignment store.

4 - In return for manufacturing defects Plumet, bear all transportation costs for return and we will pick a code that will provide you transportation. If possible, replace the defective item for another exactly the same. If not possible because there is no stock, it will refund the item as prefiráis, or a coupon for the same amount for what you restéis any other purchase, or refund the money the same way you paid.

5 - returns for mistakes in sizes, proceed just as in the previous point, but the shipping costs charged to the customer.

6 - In the case of promotions and special offers to be indicated for each specific conditions, if any. If you do not specify any, shall be governed by the points made in these conditions.

7 - Items considered settlement of balances and collections, and are explicitly stated in the email communication, no returns will be accepted, except in the case of manufacturing defects or defects that were not indicated.